Founded by Don in 1994 under the name Matrix Corporation, the company was built on curiosity, craftsmanship, and a passion for emerging technology. In 2011, the business was reestablished as Matrix Information System and Technologies LLC, or MIST LLC, marking a new chapter rooted in scalable IT solutions and long‑term client partnerships.

Don’s career began in engineering, but the personal computing and networking boom of the 1990s sparked a shift that would define his professional path. As graphical interfaces, productivity software, and client‑server systems transformed the way people worked, he recognized an opportunity to help businesses navigate this new digital frontier. Over the years, he has guided clients through some of the most significant phases of technological advancement — from the first generations of personal computers to the rise of the internet, Wi‑Fi, cloud computing, and beyond. His hands‑on experience spans networking, cabling, hardware, software, and business application integration, forming a well‑rounded foundation that makes him a trusted IT consultant today.

In 2024, Don invited his daughter, Elaine, to assist with modernizing several client websites, blending fresh design with updated technology. What began as a small collaboration quickly grew into something more. By 2025, she officially joined as a part‑time consultant, supporting existing websites and leading new design and development projects. Her background in project management, business application development, ERP and database support, and cybersecurity brought a new dimension to the business.

Today, this father‑daughter duo provides comprehensive technology and website support to small and medium‑sized companies across Connecticut and upstate New York. Together, they combine decades of technical expertise with modern digital skills, offering clients a unique blend of legacy knowledge and forward‑thinking innovation. They approach every project with enthusiasm, always seeking new challenges and striving to help customers achieve their boldest goals.